Refund policy

Return Policy:

Only 3 days after delivery to request a return or exchange. 

If Item is Defective

  • Contact within 3 days
  • Provide photo/video or proof
  • If approved
    • Refund is issued
    • Often no need to return item
  • If Not a Quality Issue
    • Customer pays
      • Return Shipping
      • Reshipping (if exchanging)
    • Item Must Be
      • Unworn
      • Unwashed
      • Tags attached
  • What You Cannot Return
    • Worn Items
    • Damaged by customer
    • Items without tags
    • Certain marked non-refundable items

Return Location

  • Returns are typically sent back to the warehouse. 

Refund Timing

  • Processed within 7 business days after approval
  • Bank processing may take extra time 3-15 business days depending on the method of payment.